Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly staff
Great location
Limited dining options
Possible noise from the street
8.0/10
Great
Rooms
7.8
Location
8.3
Service
9.2
Dining
7.0
Guest reviews
8.0/10
based on 6 reviews
8.6
8.6/10 based on 2523 reviews
William
United Kingdom,
March
2024
7.8/10
The hotel offers a comfy suite for short stays, though the room was smaller than expected and a bit dusty. Nonetheless, I would recommend it. The service was amazing, with friendly staff who went above and beyond, making for a brilliant stay. The great location in the cathedral quarter adds to the charm, even though it can get noisy due to the busy main road. The dining experience provided cooked-to-perfection meals, but lacked vegan options. Overall, a good value for a city center hotel.
Rooms
7.0
The room was smaller than expected but comfortable for a short stay. Could have been cleaner.
Service
9.0
The staff was very friendly and provided excellent service throughout my stay.
Location
8.0
The hotel is excellently located in the cathedral quarter, close to the city center but can be noisy due to the busy main road.
Dining
7.0
The meals served were cooked to perfection, but lacked vegan options.
Facilities
8.0
Ed
United States,
February
2024
8.4/10
I couldn't have asked for a better stay! The hotel is perfectly located, close to everything you need. The rooms were modern and clean, offering all the essentials for a great stay. The service was exceptional, with friendly staff going above and beyond to ensure a memorable experience. The location was ideal, putting me right in the heart of Belfast's vibrant scene. The dining options were satisfactory, although not extensive. Overall, a fantastic stay with great value for money.
Rooms
9.0
The rooms were very modern and clean, equipped with everything needed for a short stay.
Service
9.0
The staff was incredibly friendly and attentive, making my experience truly special.
Location
9.0
The hotel's location was fantastic, right in the middle of Belfast, making it convenient for exploring the city's attractions and enjoying the nightlife.
Dining
7.0
The dining experience provided decent options, including a thoughtful breakfast delivery.
Facilities
8.0
The facilities were well-maintained, offering everything I needed for a comfortable stay.
Friendly staff
Limited dining options
Sally
United Kingdom,
December
2023
8.4/10
The hotel's rooms were clean and tidy, albeit a bit noisy from the bar downstairs, but not a big issue. The service was exceptional with friendly and helpful staff. The location is superb for those looking to enjoy the city's nightlife. The dining experience was nice, although breakfast was not included. The hotel offers everything we needed and had a very friendly staff. A great choice for those who enjoy a vibrant city atmosphere.
Rooms
8.0
The rooms were clean and tidy, despite some noise from the bar downstairs. Maybe request a room on a higher level for a quieter stay.
Service
9.0
The service was fantastic, especially from the helpful receptionist Lucy and Karen at the front desk.
Location
9.0
The hotel's location is superb for enjoying the city's nightlife, with nice bars and being central to everything.
Dining
8.0
The dining experience was really nice, but note that breakfast was not included in the booking fee.
Facilities
8.0
The hotel had everything we needed and the staff were very friendly.
Barrie
United Kingdom,
September
2023
7.8/10
The hotel is perfectly located in the heart of the town, making it a great base to explore Northern Ireland. The rooms were comfortable, but cleanliness could be improved. The staff were incredibly helpful and friendly, especially Adam. Dining was a bit overpriced for the quality. The central location is fantastic but can be noisy due to being on a busy pedestrian street.
Rooms
7.0
The rooms were comfy, and the shower was unreal, but cleanliness was not super top-notch.
Service
9.0
The staff at the hotel were cracking, especially Adam, who was exceptionally helpful and friendly.
Location
8.0
The hotel is perfect, being so central in the middle of the town, making it a great base to explore Northern Ireland. However, being on a busy pedestrian street can be noisy at times.
Dining
7.0
The dining experience was lovely overall, but some dishes seemed a bit overpriced for what they were.
Facilities
8.0
A variety of facilities available, including car hire, dry cleaning, laundry, welcome drink, pet amenities, and tours/ticket assistance.
Great location
Noise issue
Paul
United States,
July
2023
7.0/10
I had a one-night stay at this hotel and found it delightful for a couple's getaway. The room was small yet cozy, great for a short stay but lacking in space and a full-length mirror. The staff were incredibly friendly and welcoming throughout the trip. The location was central, though prone to drafts, and offered easy access to the city center. The dining experience was a bit disappointing and overpriced, but the bar below was a positive highlight.
Rooms
7.0
The room was described as 'Dinky' and was perfect for a short stay for a couple, but it was small and lacked space for belongings. The layout made moving around a bit challenging.
Service
9.0
The staff were very friendly and helpful, making our stay enjoyable and stress-free.
Location
8.0
Despite being central and close to everything, the constant opening and closing of doors caused some drafts. The proximity to the city airport was convenient for travel.
Dining
5.0
The dining experience was very disappointing, with overpriced and unappetizing options. However, some vegan dishes were available.
Facilities
The hotel offered various amenities and services, from car hire to tours and ticket assistance, catering to different needs during the stay.
Steve
United States,
May
2023
8.8/10
The hotel was spotless, with lots of room and very comfortable. It felt brilliant overall, but we had some noise issues believing our 'neighbors' were in our room at night. Despite that, the room was warm and comfortable.
Rooms
9.0
The rooms were spotless, offering plenty of room and were very comfortable, which was fantastic.
Service
10.0
The service was amazing, with staff who were just so nice and friendly. They couldn't have been more helpful, and we even shared a laugh together. Special shoutouts to Niall, Karen, Adam, Conor, Aisha, Eleanor, and others who interacted with us daily from the front desk to the coffee barista. Truly the friendliest staff I've encountered in any hotel in Belfast.
Location
8.0
The location was superb, right in the middle of everywhere, with an excellent range of food and drink options in the hotel. It was great for Parking, Shopping, bars, and restaurants, and most of the local sights were within walking distance. However, it felt quite small for the cost.
Dining
9.0
The dining experience was fantastic value for money at £10 each, including a wee Grab bag of Granola with yogurt, fruit, and orange juice delivered to our door in the morning, even before we went down for our cooked breakfast. It was particularly good, except for a slight mishap.
Facilities
8.0
The facilities were great overall, offering a range of amenities and services.
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